Here's the deal: We think KnowPhone.com is the best reverse phone lookup service out there. We think that once you login and start running searches, you will be blown away by the amount of information you find. We spend a large part of our waking hours looking for data sources, so that you can have a better experience and get the information you need.
But, if you're not happy or not satisfied, or you can't find the information you're looking for, you can cancel and ask for a refund anytime. Bought yesterday and want to cancel today - no problem! Bought a year ago, ran 200 searches, and the 201st search didn't meet your standards - then ask, and get for a refund. We are 100% committed to happy customers.
Some people tell us we're crazy - but we only make products our own Mom would use, and we'd want Mom to get her money back if she asked for it.
Some customers don't believe us and send nasty emails when they ask for their refunds, only to be shocked by the fact that they get a timely response and a timely refund. We figure there are some less then reputable businesses online and that's why people get so nasty - but we're not one of them. So when you ask to cancel, try and do it politely, please.